Knowledge management can leverage many business & managementprocesses in a company :
=> Electronic repositories allow business units to access quickly
=> Expertise is maintained in the company
=> Manufacturing cycle are reduced dramatically (I've seen time
savings > 25% for some sectors /products)
=> Monitoring your assets and where Company fails becomes more
Obviously, Technology is important for knowledge management, but what is critical (like a lot of other IT strategy cases), is to align organization with.
Concerning implementation, I cannot help U....I'm just a high-level consultant who delivers "best of breed" e-biz / IT strategies :-))