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Post Interview Procedure

 
#1 Post Interview Procedure
19/02/2005 22:19

Sam

Hi Everyone!

I'm an American student here in London studying Finance and Economics (MSc) the LSE. After a lot of legwork I finally secured an interview with an economic consulting firm back home. (Would you believe I've only heard from 1 out of 69 applications?)

I had a first round interview by phone with someone who'd been out of college for 3 or so years..They called me back the same day and scheduled another phone interview with a Director for the following week. I think that interview went reasonably well. The Director closed our conversation with simply, "I really enjoyed talking to you and you should hear from someone, I'm not sure who, soon."

I sent a thank you note to both interviewers..But it's been two weeks so far and nothing..Normally, firms don't hesitate to send rejection messages..But I haven't heard a thing...I'm not sure what I should do..They are aware I'm coming home in three weeks, so maybe they want to see me face to face before they offer me anything. Is there anyone who can give me an insight into what is going on? Since this is the only interview call I've gotten so far, I'm really afraid it will be my only chance.

Would it be improper for me to email the hiring manager and remind them I'm coming home and that I'd like to meet with them in person since my interviews have been via phone? Do I lose any leverage in any potential negotiations by doing so?

Thanks so much for your help,

Sam

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#2 Re: Post Interview Procedure
24/02/2005 08:47

KK

Hi All, I am pretty much in the same position to Sam and would like some advice on post interview technique. I would be grateful if someone out there can give us some help. Many thanks.

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#3 Re: Post Interview Procedure
24/02/2005 16:56

Sam

Hi all,

I did email the head of operations, whose email was listed on the initial advert...I've heard nothing..It's been three days...I guess that means "No"...They are STILL advertising for the slot and have been since September...It's just downright rude not to at least give me an answer after wasting two weeks of my time. At least the top firms like Bain and McKinsey take the time to let you know what happened!!

Sam

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#4 Re: Post Interview Procedure
25/02/2005 23:46

John

Welcome to the wonderful world of job searching! Seriously though, it is appalling that so many hiring managers seem to find it unnecessary to dispatch even the simplest, 'Thanks but no thanks' to you after all the time mutually expended. I have found that Gartner Consulting (hardly ever hear comments about them, interesting no?) is quite good in most geographies at keeping close to candidates and bringing closure with a firm offer or a firm rejection. So the experience can and does differ.

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#5 Re: Post Interview Procedure
26/02/2005 02:19

Sam

John, thanks for your reply..I even emailed the hiring manager and got no response...It's just rude..It only takes two seconds to simply say they're not interested..Thanks, Sam

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#6 Re: Post Interview Procedure
01/03/2005 16:47

A sympathetic stranger

These emails are interesting for consultants going through the interview process. It’s quite wrong to treat people the way that you have been treated and it is rude. It happens in the US, it happens in the UK, in fact it is probably a global problem. It got worse in the early nineties recession when photocopiers hit their peak as the preferred tool of mass rejection, because the generic wording was applied to all applicants whether they narrowly missed getting the job, or were never really under consideration. Again in the downturn, a few years ago, people often used emails to communicate their pleasantries with negative messages, because it was more efficient(and less embarrassing), than using the phone. Sometimes people can't handle doing it - they are after all human beings - so they freeze unable to deliver a simple 'no thanks, good luck'.

It happens. If necessary have another career think, and start applying again. If you cannot answer the question "Do I really, really want to work in this role?" with a positive response, then it is a good indication that you should keep searching. It's not you with the problem, it's them. You progressed through their interview process for a while, and despite all their people and resources, you won and they lost. They might have better days, and it might have been a genuine mistake, or they were embarrassed, or whatever, but they played the role of the loser with you because they messed up at the finishing line.

However in your emails you told us how many applications you made and that you now felt that this is your only chance. It might seem that way, but it is not. Unfortunately I have encountered worse post-interview behaviour than this, and encountered less favourable application:interview ratios, but still won spectacular consultancy work elsewhere. Every consultant encounters it to some extent. Some talk about it, others don't. Even McKinsey experienced rejection when he tried to apply his business skills to running a business outside of consultancy, later in life. To say that he had a top consultancy career might be considered by some people to be an understatement.

Post-interview procedure obviously varies according to the people involved. If you go through a head hunter/recruitment agent you would do well to agree it in advance and they can help you with this. If you apply on your own, you should thank them for their time and try to obtain a response, in much the same way that you did. A carefully worded email or phone call is often standard behaviour now for this.

As you probably know if you are positive before, during and after the interview, you tend to leave a better impression, so that you can then turn them down if you get several offers. The global economy is looking more positive which obviously creates more consultancy work. You will get other offers, and who knows perhaps they will still be thinking about what to say to you! Oh, and if you don't get the job and they can't say it, then take it from a sympathetic stranger - Good luck with your future career.

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#7 Re: Post Interview Procedure
02/03/2005 09:15

Day

I think you should be more positive even after reading all those massages. Tray to write your second interviewer again with request and remember to be positive. Normally in big organisations due to specialisation there is no one who cares about candidate. But for sure if you ask to check to situation, they should come back with the response. I had the same situation, but after my request (which I did two weeks past the interview) I very soon received a letter from HR personnel, confirming, that soon I will receive another letter with invitation. It took another two weeks to get that letter, but it finally came with lost of apologies and explanations, that it is very hard to arrange the interview due to the partner’s availability. I also had bad experience with waiting, but to answer your question about 'what are the risk of irritating interviewers with mails' I would answer not as great as sitting and waiting and finally getting nothing. Good luck.

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#8 Re: Post Interview Procedure
02/03/2005 18:56

Rodger

Without knowing you Sam, I would guess you are an empathetic and emotinally driven individual (a good thing) - The interview process is to establish a mutual fit...Much like dating , would you waste time on an organization/person that does not acknowledge the essence of who you are? ...The advice above is good...follow up until you have had enough, but do heed the red flags: If you did get the job, imagine your input lying in someone's in tray for months...this sort of corporate culture is actually considered chic...I recently had a client who after 3 months said..."I'm so busy I havent had a chance to process your invoice"...Thought this was actully something to crow about....!

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#9 Re: Post Interview Procedure
03/03/2005 17:02

Sam

Hi Everyone,

Thank you so much for your great advice. I did sent the hiring manager an email two weeks back. No response. It seems as if they're changing things in HR right now. I noted the position names have changed. I have no idea what's going on honestly.

It's upsetting seeing I've spent 19K (Pounds) on my Masters at LSE with zero luck. I know a name brand degree isn't everything, but it should help shouldn't it? I'm in one of the toughest programs at the school, MSc Finance and Economics with a 4.7% acceptance rate. I thought it would be useful for Economic consulting. I had better luck with my undergrad degree (which is only a 30th ranked US school overall)I'm wondering whether I've been a fool and chose this line of study. I've sent a few more applications but it's getting harder to find the names of other firms at this stage. I guess this is the way it is these days. So frustrating though. Thanks for listening and your advice everyone!!! Sam

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