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Serco Consulting careers

#1 Serco Consulting careers
28/03/2012 10:12

The Top-Consultant Team

This thread will provide a wealth of information about consulting careers at Serco Consulting and Serco Consulting jobs to candidates looking for new consultancy opportunities.

In producing the recently published Definitive Guide to UK Consulting Firms (see:, we have amassed company profiles for 189 consulting employers. As many of the discussions started on the forum revolve around what it is like to work at different firms, we thought we'd create anchor threads for the firms we have profiles for, to create a place where readers can share additional information about consulting jobs and careers at each of these firms - in this case Serco Consulting careers.

Below is copied the profile information about Serco Consulting If you know of other sources of information about careers at Serco Consulting, or can provide your own insights of working or interviewing there, or can add anything else constructive for people searching the site for information about them - please reply to this thread and add your input. We'll roll this out to lots of consulting employers over the coming weeks and hopefully can create a great repository of information about consulting employers like Serco Consulting.

For more information on consulting firms and career options within consulting, download your free copy of the Definitive Guide to UK Consulting Firms:

1. Name of consulting firm

Serco Consulting

2. About our company

Serco Consulting is part of Serco Group, a FTSE 100 international service company, which combines commercial know-how with a deep public service ethos. Around the world, we improve essential services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and – most of all – deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aviation, BPO, defence, education, environmental services, facilities management, health, home affairs, information and communications technology, knowledge services, local government, science and nuclear, transport, welfare to work and the commercial sectors.

3. Types of clients we serve

Our client base is predominantly public sector-based with clients across central government, local government, health, home affairs and defence. We also have a growing number of major corporate clients and are focused on winning new clients in the financial services, energy and media and telecommunications industries.

4. Types of recruitment we are most likely to be undertaking in the next 18 months

Experienced hire recruiting

5. When candidates choose to join our firm it is usually because

1) They want to be part of making a genuine difference and delivering actual outcomes to citizens.

2) The opportunity to develop a career in one of the most admired companies in the UK as voted by Management Today – Serco Group.

3) The quality and variety of projects that they are exposed to – including working on internal projects within the Group as well as a varied external portfolio of clients.

6. Locations of our UK office(s)

Richmond-upon-Thames, London, Hook

7. Weblinks with career details of our firm

8. Key contact details

Serco Consulting, Palm Court, 4 Heron Square, Richmond-upon-Thames, Surrey TW9 1EW

Tel: 020 8939 1500;

9. Areas of practice where we have a strong market presence

Energy & Utilities

Financial Services (Retail Financial Services focus)

Financial Services (Investment Banking/Capital Markets focus)

Healthcare & Pharmaceuticals

Public Sector

Retail/Consumer Goods

Telecoms, Media & Entertainment

10. Types of consulting work our firm is most heavily engaged in

Business Process Improvement

Business Transformation/Change Management

HR Consulting

IT Consulting


Project/Programme Management



11. Awards won in the last 2 years

MCA Consulting Industry awards:

• HR Consultant of the Year 2009 Best BPO Programme in Western Europe;

• IQPC Process Excellence Network Awards Management Today’s Annual Most Admired Companies – as part of Serco Group;

• Support Service Company of the year (4 out of last 5 years), 2nd most Admired Company in Britain

Reply  Quote   
#2 RE: Serco Consulting careers
14/04/2012 18:47

snowy to The Top-Consultant Team (#1)

I heard via an agency they were actually laying people off so was advised of being careful if you go and work for them

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#3 RE: Serco Consulting careers
17/04/2012 11:02

abrooks2 to snowy (#2)

Hi Snowy

I head up resource management for Serco Consulting within Serco's Global services Division. We've conducted two assessment centres in 2012 and recruited 15 Consultants so far. Serco Consulting is expanding into new geographies and currently enjoys excellent take up of its service offerings both in the public and private sectors, so laying people off is not on our agenda; we are capacity constrained so hence the need to recruit.

We are planning another assessement for the end of May and as we tend not to use agencies as our sourcing medium feel free to contact us direct if you are interested.



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#4 RE: Serco Consulting careers
17/04/2012 12:46

Camster to abrooks2 (#3)

Hi Adam,

Could I have your direct contact details please. Thanks.

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#5 RE: Serco Consulting careers
24/04/2012 12:18

Bryan Hickson ( to Camster (#4)

Please forward any applications and cover letter to Serco's central recruitment team for consideration:

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