I am a graduate student at Youngstown State University (Youngstown, Ohio), working on a market research project, where my team is collecting market data on the use of environmental management and quality management software products. I AM NOT SELLING THE SOFTWARE. If you could please complete the short survey at the link below, our team would greatly appreciate it. Your responses will be confidential, and you will NOT be contacted unless you indicate otherwise in questions 17 and 18. Thanks in advance for your cooperation.