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Books on target operating model design

 
#1 Books on target operating model design
09/03/2010 08:52

TOM

Hi everyone,

I've been looking around on the internet for some books that discuss the topic of operating model design.

I found 'Enterprise Architecture as strategy: creating a foundation for business execution' by Ross, Weil & Robertson to be a really good one.

Any personal recommendations?

Thanks

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#2 RE: Books on target operating model design
09/03/2010 09:51

TOM to TOM (#1)

Any recommendations?

I suggest you leave the books on the shelf - and get some experience in detailed TOM design.

Worrying that you are probably trying to sell TOM work to clients having only studied it in a theoretical vacuum

Who do you work for ? PA?

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#3 RE: Books on target operating model design
09/03/2010 10:39

TOM to TOM (#2)

Thanks for your great help on the matter! I will get experience in TOM design asap...never came up with that one myself.

To reassure your conceited, ego tripping self: The post wasn't meant to sell hot air to clients, I was just trying to learn something. This is effectively done by getting knowledgeable by gaining practical experience. Sometimes though, a book as reference can be quite useful so that practice can be matched to the theory.

Really tiring, these conversations...

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#4 RE: Books on target operating model design
09/03/2010 10:44

TOM to TOM (#3)

Try this:

http://www.amazon.co.uk/Big-Tom-Collins-Red-Storybooks/dp/0006751539

Might suit your level

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#5 RE: Books on target operating model design
09/03/2010 13:55

ZB to TOM (#4)

After a much needed break I'm back, pouring carefully over the forum to heap a dollop of acerbic vitriol on any pointless and confusing thread. This one fits the bill: Listen pal, TOM (or whatever it is) is pure nonsense. You know instantly whether something is enduring and value-adding and something that is palpably not. Most executives don't know or understand it, amateurish consultants create lurid ppt slides attempting to expound the benefits of TOM when they have not convinced themselves what it is or how it can benefit the client. I've asked over a dozen 'highly reputable' operations consultants about TOM and guess what I get ten different nebulous and contradictory answers as to what it is and how it can add value. To surmise: its pointless, a waste of time, confusing and thoroughly uninsightful.

ZB

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#6 RE: Books on target operating model design
09/03/2010 14:15

Greg James to ZB (#5)

Can ZB's post be removed ASAP please as it is:

pointless, a waste of time, confusing and thoroughly uninsightful.

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#7 RE: Books on target operating model design
09/03/2010 15:12

Mr Cool to ZB (#5)

ZB – a poor post and not up to your normal standard of being acerbic and pertinent in equal measure. The true power of vitriol is when it is also undeniable – this time you missed.

A TOM is merely a label to describe how the major functions of an organisation work together. To deny that there could be value in analysing such a relationship or that improvements to it might lead to improvements in company performance seems to me silly. Many consultants take labels and make them far more complicated than they need to be; this I would agree deserves ridicule, but the existence of a TOM is not deniable. I would also offer a dozen Director level contact within retail banks who cannot go a full working day without referring to TOM, to counterbalance your experience with your clients.

To the OP – I do not believe there are any particularly good books on TOM’s per se. However there is an abundance of good material on organisational behaviour, organisational structures, organisational design, etc. Read these and you will understand that a TOM is simply a way of re-labelling longstanding concepts.

On the publication you mention – personally I find it too “techy” in its legacy. It tries to take IT concepts and force fit them onto wider business premises. This comes across in the text – it sounds a lot like a techie architect with a chip on their shoulder about the relative perceived lack of “architecture” in the average business person’s thinking. Not surprisingly this Enterprise Architecture approach is most favoured by IT-legacy consultancies (IBM, Accenture) and not by the people-person-legacy firms or advisory firms.

Be careful to whom you expound its virtues be it clients or in inteviews.

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#8 RE: Books on target operating model design
10/03/2010 09:22

ZB evangelizer to Mr Cool (#7)

Magic! Contemptuous, visceral and thoroughly accurate. Glad to have you back on this forum.

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