I am about to do an interview that will involve a role play of coaching a low performing associate. From what I have been told, this is the scenario: the employee has a hard time hitting his productivity goals during the first half of the day, and then for the second half of the day rushes around trying to make up for his low performance, and in return makes several quality errors. A coworker that went through this interview already said that when he did the role play, the person playing the associate used the excuse that he wasn't getting enough sleep and was too tired to hit his goals for the first part of the day.
My question is, what is the best response I could give to this situation? As I said, it is a role play coaching, so I don't want to say "well try to get more sleep" or "oh well, get over it" or anything like that.. Any advice is appreciated!!